1.      ACCEPTANCE OF TERMS AND CONDITIONS

a)       All contracts and transactions between the Company and its customers whether verbal or in writing are subject to these terms and conditions which shall be deemed to be incorporated in any contract between the Company and all or any customers of the Company.

b)       These terms and conditions shall constitute the whole agreement between the Company and any of its customers and may not be modified or varied unless specifically accepted by the Company in writing.

c)       In the event of any conflict between these terms and conditions and the terms and conditions if any, in any communication from the Purchaser, these terms and conditions shall prevail.

d)       In these Conditions:-

(i)                   "The Goods" shall mean all goods, including fertilisers, seeds, pesticides, compost, sports equipment and accessories, tools and machinery of all kinds supplied by the Company.

(ii)                 "The contract" shall mean an order for the supply of the Goods made by the Purchaser and accepted by the Company.

(iii)                "The Company" shall mean Aitkens Sportsturf Limited and its subsidiary and associated companies.

(iv)               "The Purchaser" shall mean any person, firm, Company or other legal person who shall place an order for the Goods with the Company or with any person who is deemed an agent of the Company.

2.      QUOTATIONS

All quotations given by the Company are based on the current costs to the Company in purchasing, preparing and producing the Goods to be supplied on the date of quotation and upon the information provided by the Purchaser where applicable, and are subject to adjustment by the Company on or after acceptance by, the Company of the Purchaser/s order if there is any rise or fall in such cost, or any alteration in the said information.

3.      LIMIT OF CONTRACT

The Company's obligation shall extend to only the goods, work and services specified or referred to in the Contract with the Purchaser. No variations shall be made unless the same shall be agreed in writing between the Company and the Purchaser.

4.       CREDIT APPROVALS

Unless otherwise agreed in writing between the Company and the Purchaser, acceptance of each order placed with the Company is subject to the condition that the Company obtains satisfactory credit approval from its credit insurers for each order and in the event of such approval not being granted in terms which the Company in its sole discretion considers satisfactory, the Company may by notice in writing intimate to the Purchaser that such condition has not been satisfied and in that event the Company shall not in any circumstances incur any liability to the Purchaser in respect of any matters directly or indirectly related to such order.

5.      CANCELLATION AND EXTRA COSTS

The Company will not accept the cancellation of any orders or the return of the Goods for the credit, unless previously agreed in writing by the Company. Where such cancellation is agreed, the Company reserves the right to charge the Purchaser the amount of any loss or expense incurred, or cost of material used and a reasonable amount for overhead charges and profits. In the event of a delay in or suspension of the work by the Purchaser's instructions or lack of instructions from the Purchaser or any cause beyond the Company' s control, the contract prices shall be increased to cover and the Purchaser shall be liable to the Company for any extra expense thereby incurred by the Company.

6.      DELIVERY

a)       Unless otherwise specified in writing "delivery" in these Conditions shall mean the time of delivery of the Goods to the place specified by the Purchaser and agreed by Company in writing.

b)       Any time quoted for delivery will run from the date of receipt by the Company of a written order to proceed with the supply of the Goods and all other necessary information.

c)       Any dates given by the Company for delivery are only estimates and are not essential terms of the Contracts. The Company will not be liable for any loss, damage or expense arising directly or indirectly from any delay or failure to deliver howsoever caused.

d)       If the performance of the Contract shall be delayed due to circumstances or conditions beyond the control of the Company, the obligation on the Company shall be suspended for as long as such circumstances prevail.

7.      TERMS OF PAYMENT

a)       All prices and charges quoted by the Company are exclusive of Value Added Tax or other governmental charges, unless otherwise stated, and are subject to variation in the event of fluctuations in the cost of labour, materials and overheads. Any increase in the costs to the Company in purchasing the Goods to be supplied incurred after the date of Contract may be added to the quoted price but any price quoted by the Company will be maintained for 30 days (errors and emissions excepted) from the date of quotation. The amount of any tax or other governmental charge upon the production, sale and/or shipment or otherwise of the Goods whether now imposed by any government or other authority or hereafter becoming effective, shall be added to the prices and charged specified and shall be payable by the Purchaser.

b)       All prices arc inclusive of carriage charges on orders of £150.00 (Excluding VAT) and over, within a radius of (60) Miles (mainland only) except where otherwise stated. Orders out with these conditions may be charged part or the whole cost of carriage, depending on weight, distance and value of the order.

c)       Payment in respect of the goods supplied shall be made on or prior to taking delivery of the Goods unless credit arrangements have been agreed in advance in writing with the Company. In that event, the Purchaser shall pay the invoiced price within 30 days of the issue thereof. The Company does not give settlement discounts unless its prior agreement in writing has been given.

d)       Time of payment shall be material condition and of the essence of the Contract and unless otherwise agreed in writing between the Company and the Purchaser, interest at the rate of 4% above the base lending rate charged by the Royal Bank of Scotland plc or such other rate as may be intimated in writing by the Company from time to time will be payable by the Purchaser on all sums remaining unpaid after the due date for payment.

8.      RESERVATION OF TITLE - SCOTLAND

This provision shal1 apply to the Goods supplied to a Purchaser in Scotland:-

a)       Property in the Goods shall not pass from Company to the Purchaser until the price thereof has been paid in full. The Purchaser shall store the Goods in such a manner that they are readily identifiable as the Company's Goods until the full price is paid.

b)       In the event of failure by the Purchaser to pay any part of the price by the due date for payment, in addition to any other remedies available to the Company under these terms and conditions or otherwise, the Company shal1 be entitled to repossess the Goods. The Purchaser will assist and allow the Company to repossess the Goods as aforesaid and for this purpose admit or procure the admission of the Company or its employees and agents to the premises in which the Goods are situated.,

c)       If the Purchaser becomes apparently insolvent or compounds with his or its creditors or has a Liquidator, Receiver of Administrator appointed over all or any of its assets or carries out or undergoes any analogous act or proceeding under foreign law prior to property in any of the Goods passing, the Purchaser's right to re-sell or otherwise deal in the goods shall automatically terminate and the Company shall be entitled to repossess any of the Goods in respect of which title has not passed as aforesaid.

 

9.      RESERVATION OF TITLE - ENGLAND AND WALES

This Provision shall apply to the goods supplied to a purchaser in England or Wales:-

a)       The Goods shall remain the sole and absolute property of the Company as legal and equitable owner until such titles as the Purchaser shall have paid to the Company the agreed price together with the full price of any other goods the subject of any other contract with the Company.

b)       The Purchaser acknowledges that he is in possession of the Goods solely as bailee for the Company until the full price thereof is paid to the Company together with the full price of any other contract with the Company.

c)       Until the Purchaser becomes the owner of the Goods, he will store them on his premises separately from his own goods or those of any other person and in a manner, which makes them readily identifiable as the Goods of the Company.

d)       The Purchaser's right to possession of the Goods shall cease if being an individual the Purchaser is or becomes liable to be made bankrupt or if being a company the Purchaser has or becomes liable to have a Receiver over any or all of its assets appointed or has or becomes liable to have a winding Up Petition presented against it or is wound-up or in either case shall suffer any distress or execution to be levied on the Purchaser's goods or assets. The Company may for the purpose of recovery of the Goods enter upon premises where they are stored or where they are reasonably thought to be stored and may repossess the same.

e)       Subject to the terms hereof, the Purchaser is licensed by the Company to process the Goods in such fashion as he may wish and/or incorporate them in or with any other product or products subject to the express condition that the new product or products or any other chattel whatsoever containing any part of the Goods shall be separately stored and marked so as to be identifiable as being made from or with the Goods which are the property of the Company.

f)        If any of the Goods which are the Company's property are so admixed with goods the property of the Purchaser or are processed with or incorporated therein, the product thereof shall be held by the Purchaser on trust to sell the same (with power to postpone such sale) and the proceeds of such shall be applied First in payment of all or any monies owed by the Purchaser to the Company and Second, to the Company or as the Company shall direct. If any of the Goods which are the property of the Company are admix with goods the property of any person other than the Purchaser of are processed with or incorporated therein, the product thereof shall be held by the Purchaser or such other person on trust to sell the same (with power to postpone such sale) and the proceeds of such shall be applied First in payment of all or any monies owed by the Purchaser to the Company and Second to the Company or as the Company shall direct.

g)       The Purchaser shall be at liberty to agree to sell on any product produced from or with the Company's goods and the entire proceeds thereof shall be held on the foregoing trust and shall not be mingled with any other monies belonging to the Purchaser but shall be held in a separate account.

h)       If the Purchaser has not received the proceeds of any Such sale he will, if called upon to do so by the company within seven days thereof assign to the Company all rights against the person to whom he has supplied any product or chattel made from or with the Company's goods.

i)         For the purposes of this Clause each paragraph contained in this Clause shall be constructed and interpreted separately and if any paragraph or provision or part of a paragraph shall be declared or become unenforceable, invalid or illegal for any reason whatsoever, the other paragraph, shall remain in full force and effect as if the offending paragraph or provision or part of a paragraph had not appeared herein.

10.  RISK

Notwithstanding that property in the Goods has not passed under clauses 9 and 10 hereof, the risk of loss or damage to the Goods shall pass to the Purchaser on delivery. If the Purchaser has paid for the Goods prior to taking delivery, the Purchaser shall insure the Goods to the full replacement value thereof against loss or damage by accident, fire or theft at any stage, prior to delivery.

11.  FITNESS FOR PURPOSE

a)       No condition is made or implied nor is any warranty given or to be implied as to the life of the Goods supplied or that they will be suitable for any particular purpose or for use under any specific conditions, not withstanding that such purpose or conditions may be known or made known to the Company. The Purchaser shall be deemed to have full knowledge of the nature and properties of the Goods supplied and of any hazards they involve and the proper treatment, storage and handling thereof. In particular, Goods are supplied on the basis that they shall be used in normal conditions appropriate for such Goods, and shall be used in normal conditions appropriate for such Goods, and that they shall be properly maintained and not be abused.

b)       The Purchaser agrees that apart from the express terms contained herein or in any quotation or in any document expressly stipulated therein to form part of the Contract and to be outside the provisions of this Clause, no statement or representation has been made by the Company relating to the Goods supplied, or if any such statements or representations have been made the Purchaser warrants that he understood these to be statements of opinion only and did not rely on them.

12.  QUALTIY OF GOODS

a)       The Purchaser shall be deemed to have accepted the Goods delivered as being in accordance with the Contract and free from all defects which would be apparent on a reasonable examination unless, within seven days after receipt of the Goods. The Purchaser shall have given to the Company a written notice specifying the matters complained of and shall thereafter afford the Company reasonable opportunity to inspect the Goods before they have been used or processed.

b)       The Company shall not be liable for defects which would not be apparent on a reasonable examination unless, within three months after the receipt of the Goods and forthwith upon the discovery of such defect, the purchaser shall have given to the Company a written notice specifying the matters complained of and shall thereafter afford the Company a reasonable opportunity of inspecting the Goods in their alleged defective state.

c)       Provided that the Purchaser has complied, with the requirements as to notice in terms of this Clause, if the Goods or any parts thereof are found by the Company to be defective or otherwise not in accordance with the Contract then, if the Company and the Purchaser do not agree that the Purchaser should accept the Goods at an agreed value, the Company undertakes to accept a return of the relevant Goods and either, at the Company's option:-

(i)                   To repay to or credit the Purchaser with the invoice price thereof and any reasonable transports costs incurred by the Purchaser in returning the relevant Goods from the place of delivery of such Goods to the Company's premises; or

(ii)                 To remedy any defects or replace the Goods as soon as may be reasonably practicable.

13.  LIABILTIY

a)       The Liability of the Company to the Purchaser in respect of defects in the Goods and for breach of the Contract and for negligence in relation thereto shall be limited to the obligations under the terms' of Clause 13 and The Company shall have no other liability whatsoever to the Purchaser. Not withstanding the terms of this paragraph. Nothing contained in these terms and conditions shall affect the Company's liability under the Unfair Contract Terms Act 1977 or the Consumer Protection Act 1987 for death or personal injury caused by the negligence of the Company. Where permitted by law so to do the Company shall be entitled to limit its liability in respect of any such claim for death or personal injury to the sum of(* ) Pounds.

b)       The Purchaser shall not be entitled to withhold payment of any amount payable under the Contract to the Company because of any disputed claim of the Purchaser in respect of faulty Goods or any other alleged breach of the Contract, nor shall the Purchaser be entitled to set-off amount payable under the Contract to the Company against any monies which are not then presently payable by the Company or for which the Company disputes liability.

14.  SEEDS REGULATIONS

Seed sold by us is guaranteed to comply at the time of delivery with the legal standards (E.E.C rules and standards). All information whether contained in our catalogue or given by our staff and related to variety varietal characteristics or periods of maturity of fitness for any particular purpose or otherwise relating to the performance of seeds is given for general guidance only. In the event of any seeds sold or agreed to be sold by us not complying with the express terms of the contract of sale or with any representation made by us or by any duly authorised agent on our behalf prior to the time of, or any such contract, or any seeds proving defective in varietal purity we will, at our option, replace the defective seeds free of charge to the buyer or will refund all payment made to us by the buyer in respect of the defective seed and this shall be the limit of our obligation. We hereby exclude all liability for any loss or damage arising from the use of any seeds supplied by us and for any consequential loss or damage arising out of such use of any failure in, the performance of or any defect in any seeds supplied by us or for any other loss or damage whatsoever save for, at our option, liability for any such replacement or refund as aforesaid. In accordance with the established customs of the Seed Trade any express or implied condition, statement or warranty or otherwise, not stated in these conditions is hereby excluded. The price of any seed sold or offered for sale by us is based upon the foregoing limitations upon our liability: The price of such seeds would be much greater if a more extensive liability were required to be undertaken by us.

15.  INTELLECTUAL PROPERTY

The Purchaser shall indemnify the Company against all damages, penalties, costs and expenses to which the Company may become liable as a result of work done in accordance with the Purchaser's specifications, which involved the infringement of any copyright, letters patent, registered design or other intellectual property rights.

16.  CONFIDENTIAL INFORMATION

The Purchaser shall keep all and any information relating to the Goods or the Company's products, formulae, processes, business methods, research , development and business in general, which might come into the purchaser's possession secret and confidential at all times the Purchaser shall nor use or divulge such information except with the express written consent of the Company and the patent, copyright or other intellectual property in same are and shall remain the property of the Company.

17.  TERMINATION

a)       The Company shall be entitled without prejudice to its other rights and remedies either to terminate wholly or in part Contract between itself and the Purchaser or to suspend any further deliveries under any or every contract in any of the following events:-

(i)                   The non-payment of any debt due by the Purchaser to the Company on the due date thereof

(ii)                 The failure by the Purchaser to provide any pre-payment, bill of exchange or other security required by the Contract, provided that in such event the aforesaid rights of termination or suspension shall apply only in regard to the particular contract in respect of which the Purchaser shall have so failed.

(iii)                The failure by the Purchaser to take delivery of any of the Goods under any contract between the Purchaser and the Company otherwise than in accordance with the Purchaser's contractual rights.

(iv)               the Purchaser becoming apparently insolvent or compounding with his or its creditors or the appointment of a Liquidator, Receiver or Administrator over all or any of its assets or carrying out or undergoing any analogous act or proceeding under foreign law.

b)       The company shall be entitled to exercise its aforesaid rights of termination or suspension by notice in writing to the Purchaser at any time during the continuance of the event of default giving rise thereto and in the event of any such suspension the Company shall be entitled as a condition of resuming delivery under any Contract between it and the Purchaser to require pre-payment or such security as it may require for the payment of the price .of any further delivery.



    18.  NOTICES

Any notice required under a Contract or these terms and conditions may be delivered personally or sent by first class recorded delivery post or airmail or transmitted by telex or facsimile transmission, in each case to the registered office or business address of the party to whom the notice is addressed and any such notice shall be deemed to have been validly served if sent by post on the expiry of forty eight hours from the time of posting and if delivered personally or transmitted by telex or facsimile transmission at the time of delivery or transmission provided that any such telex or facsimile transgression is confirmed by letter sent within twenty four hours of transgression.

19.  GENERAL

a)      The Purchaser shall not be entitled to assign the Contract or any benefit there under. The Company shall be entitled to sub-contract the performance of any part of the Contract but shall remain primarily responsible to the Purchaser. The sub-contractor may not again sub-contract the performance of that part of the Contract without first obtaining the prior written approval of the Company.

b)      The Contract shall be deemed to have been made in Glasgow, Scotland and shall be governed by and interpreted according to the law of Scotland, except Clause 10, which shall be governed by and interpreted according to the law of Scotland except Clause 10, which shall be governed by the interpreted according to the Law of England.

 

Terms Of Website Use

 

While every care is taken to ensure that the information displayed on this website is correct, no warranty or representation is given as to its quality, accuracy, fitness for purpose, usefulness or completeness.

 

All published material remains the copyright of the publisher. No part of this website may be reproduced stored in a retrieval system or transmitted, in any form, without prior permission of the copyright owner.

 

To the full extent permissible by law, none of our companies or divisions shall have any liability for any damage or loss however it arises, resulting from the use of, or inability to use this website, or any material appearing on it.

 

Users agree to indemnify and hold our companies and divisions harmless from and against all and any expenses, losses, liabilities, damages, costs or expenses incurred or suffered and any claims or legal proceedings which are brought or threatened, arising from your use of this website.

 

This website contains some links to external sites. Our companies or divisions are not responsible for, and have no control over, the content of such sites.

 

Our companies and divisions may make alterations to, or withdraw their website, or any part thereof, at any time. 

 

Privacy Policy

 

Introduction
The website www.aitkens.co.uk is operated by Aitkens Sportsturf Ltd & Richard Aitken (Seedsmen) Ltd ("we", "us" or "our") and we are a "data controller" for the purposes of the Data Protection Act 1998 and the EU General Data Protection Regulation 2016/679.  This means that we are responsible for, and control the processing of, your personal information. 
This privacy policy relates to your use of our website.  A separate privacy policy applies in relation to use of our services.

 

We take your privacy very seriously and we ask that you read this Policy carefully as it contains important information on:
• the personal information we collect about you;
• what we do with your information; and
• who your information might be shared with.

 

How we use your information
We will collect your personal information for the following purposes:
a) to identify you and manage any accounts you hold with us;
b) to process your order;
c) to conduct research, statistical analysis and behavioural analysis;
d) if you agree, let you know about other products or services that may be of interest to you-see 'Marketing' section below;
e) to detect and prevent fraud;
f) customise our website and its content to your particular preferences;
g) notify you of any changes to our website or to our services that may affect you;
h) carry out security vetting;
i) improve our product and services

 

Marketing
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

 

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

 

We will only send you marketing messages when you tick the relevant boxes when you provide us with your personal information, and you can opt out at any time. Link to opt-out available at the bottom of every correspondence. Please see 'The right to ask us to stop contacting you with direct marketing' below for further information.

 

Information which we may collect
We collect personal information about you when you register with us, contact us or when you submit a response to an online questionnaire on our website.
We may collect the following personal information:
a) full name;
b) postal address;
c) email address; and
d) telephone numbers;
Please note that we do not collect any information in relation to your payment information, such as credit/debit card details.

 

How long we will keep your personal information

 

We shall retain your information indefinitely unless instructed by yourself; we may be required by law to retain your personal information for a longer period. 

 

Our approach to information security
To protect your information, we have policies and procedures in place to make sure that only authorized personnel can access the information, that information is handled and stored in a secure and sensible manner and all systems that can access the information have the necessary security measures in place.

 

Your rights
In order to process any of the requests listed below, we may need to verify your identity for your security. In such cases your response will be necessary for you to exercise this right.
The right to access information we hold about you
At any point you can contact us to request that the information we hold about you as well as why we have that information, who has access to the information and where we got the information. Once we have received your request we will respond within 30 days.
The right to correct and update the information we hold about you
If the data we hold about you is out of date, incomplete or incorrect, you can inform us and we will ensure that it is updated.
The right to have your information erased
If you feel that we should no longer be using your data or that we are illegally using your data, you can request that we erase the data we hold. When we receive your request, we will confirm whether the data has been deleted or tell you the reason why it cannot be deleted.
The right to object to processing of your data
You have the right to request that we stop processing your data. Upon receiving the request, we will contact you to tell you if we are able to comply or if we have legitimate grounds to continue. If data is no longer processed, we may continue to hold your data to comply with your other rights.
The right to ask us to stop contacting you with direct marketing
You have the right to request that we stop contacting you with direct marketing. In order to process your request we may need to verify your identity for your security.
The right to data portability
You have the right to request that we transfer your data to another controller. Once we have received your request, we will comply where it is feasible to do so.
Consent
In those cases where we need your consent to hold your information, we will ask you to check a box on any form requiring consent.  By checking these boxes you are stating that you have been informed as to we are collecting the information, how it will be used, for how long it will be kept, who else will have access to it and what your rights are as a data subject.

 

Sharing your information

 

Where necessary to fulfil our obligations to you, we may pass your details to third parties where this is necessary for the functioning of our product. These third parties include:

 

a) Google

 

We work with third party company Google to automatically collect information including: IP address; MAC (Media Access Control) address; unique identifier or other persistent or non persistent device identifier; device software platform and firmware, mobile phone carrier and geo location data to help us understand your use of our app such as how often you return, what parts of the app you visit, how you use the app and how long you spend on the app. This third party provider is prohibited from using our data for any other purposes. Go to http://www.google.com/analytics/terms/us.html to read Google Analytics Privacy Policy. We use the data we collect about your use of our website to analyse trends across the data set of all customers worldwide, and to enable us to offer a better service to you.

 

b) Courier Companies/Carriers

 

We work with third party Courier Companies and Carriers to collect from and deliver to our customers. This data will include contact name, address and telephone number. These third party providers are prohibited from using our data for any other purpose other than delivery or collection.

 

c) Third Party Agents

In the event of an unpaid account or disputed account, we will instruct our appointed debt recovery agents/solicitors to proceed with the necessary course of action to retrieve any monies due to our Company without prior consent from the customer.  Only information held that is relevant to the matter in hand will be passed to our appointed third party agents

 

Cookies and Tracking
Use of cookies
A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies on this website to:
a) recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);
b) obtain information about your preferences, online movements and use of the internet;
c) carry out research and statistical analysis to help improve our content, products and services and to help us better understand our customer requirements and interests;
d) target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests; and
e) make your online experience more efficient and enjoyable.

 

In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a product or service you have requested.

 

Consent

 

If you visit our website when your browser is set to accept cookies, we will interpret this as an indication that you consent to our use of cookies and other similar technologies as described in this website cookie policy. If you change your mind in the future about letting us use cookies, you can modify the settings of your browser to reject cookies or disable cookies completely.

 

Description of cookies

 

The table below provides some information on the cookies which we use on our website:

 

How to turn off cookies

 

Cookie Name	What it does	Why it is used	How long it last
Google Analytics	Data Collection, Configuration, Data Processing and Reporting	Tracks and Reports Traffic (Anonymised) for Web Analytics	At Least 25 Months

 

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to the Information Commissioner's webpage on cookies: https://ico.org.uk/for-the-public/online/cookies.

 

Enquiries
When contacted with an enquiry, we will hold the entity name and contact details only for the purposes of handling the enquiry.
The online forms are subject to the same cookies and tracking as the rest of the website (see the above section "Cookies and Tracking" for more information).

 

Contact details

 

If you have any queries about this Policy, need further information or wish to lodge a complaint you can use the details below to contact the relevant party.

 

Richard Aitken

 

Aitkens Sportsturf Ltd

 

Aviation Road

 

Sherburn In Elmet

 

North Yorkshire

 

LS25 6NB

 

Changes to this Privacy Policy

 

We may change this Policy from time to time. You should check this policy occasionally to ensure that you are aware of the most recent version that will apply each time you access the website.